As a top-recommended CRM development company, we help businesses and startups to manage the external interactions with their customers and to grow, scale and increase profits. We have completed more than 150 projects for various industries. Thanks to our extensive experience in software development, our clients have got products adapted to their goals, demands and capabilities.
The client's requirement was to develop a CRM to help the client in regulating the employees working processes, online tracking storages and fill them up on time, and manage the bonuses system for the sales managers. The end CRM product contains 3 types of commission for sales managers, with the opportunity of competition among them on a leader board. Also, the CRM system accelerates the communication between the sales managers and the storage by a quick fulfillment of an order. Finally, thanks to the Running Low Inventory and its notifications, the managers can see the top-requested goods that are to run low.
Get startedThe CRM system solved the problem of disorganization which inhibited the working processes, starting with the complicated communication chain between vendors, carriers, and suppliers, and finishing by struggles in tracking the delivery, acquiring new clients and the development of the company. The CRM software provides the staff of the company better management of shipment orders, reports generation, adding notes, and editing orders in a few clicks. The business managers and authorities have quick access to valuable data which provides the possibility of building new effective business strategies.
Get startedA real estate agency approached us with a request to develop a CRM system for them. The client wanted a product that would have stable integration with cloud systems and the ability to perform analytics using artificial intelligence. Through this system it is possible to control accounting, track the status of customer orders, forecast profits and monitor the relevance of the data received. The solution made it possible to systematize all information and significantly optimize the agency's work processes.
Get startedOur client, who provides insurance services, had a problem with their CRM in use. There were difficulties in keeping track of all the data, glitches and difficulty in customizing the software solution. Our fully custom CRM solution solved the problems of previous program failures, data loss, and the ability to organize all claims, automate the assignment of the right people, and manage policies in one place. The powerful functionality of our insurance CRM solution allows agents to focus on better customer satisfaction, close deals and build long-term relationships with clients by automating their monotonous activities like reminders and record keeping. With customized workflows and enhanced capabilities, the insurance company has achieved increased productivity, competitive advantage and improved decision-making capabilities.
Get startedOur client wanted to develop a guest feedback management system as part of the hotel's CRM system to collect customer feedback and improve service quality. The CRM system module we built included integration with feedback collection channels (email, online surveys and in-person feedback forms). This allowed the client to collect feedback from various touch points and consolidate it in a centralized database. We applied Natural Language Processing (NLP) techniques to analyze the sentiment of the collected data. This allowed the client to categorize the feedback as positive, negative or neutral. The system automatically assigns feedback to the appropriate departments or employees based on predefined rules and priorities. In addition, the system triggered notifications and reminders to respond and resolve issues in a timely manner. We created comprehensive reporting and analytics features that included feedback trends, response times, guest satisfaction scores, net promoter score and recommendations for service improvements. The feedback management system we developed allowed the client to respond to guest feedback in a timely manner and take action promptly, which improved guest engagement, loyalty, and service quality.
Get startedWe offer a full range of services of your custom CRM software system from scratch. At the same time, we can get into work at any stage of a project. Our main services are:
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Definition and analysis of requirements and their scope, suggestions for improvement, business and tech consulting.
We create clickable prototypes of CRM and help our clients to define further development, main functionality and UX of your custom CRM.
Development of the custom CRM in accordance with the plan and taking into account theresults of the wireframe design.
We make sure the developed custom CRM is stable, secure, and doesn't have any bugs.
In long-term partnership, we monitor the status of your custom CRM, fix bugs, and make sure the software continues to work as expected.
As one of the leading custom CRM development companies, we use the latest technologies to build the system that will make your work smarter and run sales, marketing and services processes smoother. Taking into account our clients' needs, we create a product that is easy to integrate into the business processes. Our custom CRM software helps our clients to build better relationships with leads, save time, make more sales and beat the competition.
We are proud of our awards and recognition for our work in CRM development services.
Here are some of our latest awards and achievements.