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Top-rated

Custom CRM Development Services

We provide custom CRM development to streamline your business processes, improve your profitability, and enhance your connections with the customers.
  • ✓ AI Implementation Expertise
  • ✓ Transparent Development Process
  • ✓ We Take the Time to Understand Your Business
  • ✓ Skills and Experience in Custom CRM Development
  • ✓ Custom Development from $15,000
Get a free quote. Fill in the form and our manager will contact you within a few minutes during business hours.
You can read more in our article about what a custom CRM is and who needs it.

Top CRM Development Company

As a top-recommended CRM development company, we help businesses and startups to manage the external interactions with their customers and to grow, scale and increase profits. We have completed more than 150 projects for various industries. Thanks to our extensive experience in software development, our clients have got products adapted to their goals, demands and capabilities.

  • 7 Years In Custom CRM Development
  • 40 Completed Projects
  • 50 Professional App Developers
  • 35 Satisfied Clients
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Our Work

portfolio1

CRM for Online Cosmetics Store

The client's requirement was to develop a CRM to help the client in regulating the employees working processes, online tracking storages and fill them up on time, and manage the bonuses system for the sales managers. The end CRM product contains 3 types of commission for sales managers, with the opportunity of competition among them on a leader board. Also, the CRM system accelerates the communication between the sales managers and the storage by a quick fulfillment of an order. Finally, thanks to the Running Low Inventory and its notifications, the managers can see the top-requested goods that are to run low.

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portfolio2

CRM for Air Freight Company

The CRM system solved the problem of disorganization which inhibited the working processes, starting with the complicated communication chain between vendors, carriers, and suppliers, and finishing by struggles in tracking the delivery, acquiring new clients and the development of the company. The CRM software provides the staff of the company better management of shipment orders, reports generation, adding notes, and editing orders in a few clicks. The business managers and authorities have quick access to valuable data which provides the possibility of building new effective business strategies.

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portfolio3

Real Estate CRM Software

A real estate agency approached us with a request to develop a CRM system for them. The client wanted a product that would have stable integration with cloud systems and the ability to perform analytics using artificial intelligence. Through this system it is possible to control accounting, track the status of customer orders, forecast profits and monitor the relevance of the data received. The solution made it possible to systematize all information and significantly optimize the agency's work processes.

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portfolio4

Tailored CRM Software

Our client, who provides insurance services, had a problem with their CRM in use. There were difficulties in keeping track of all the data, glitches and difficulty in customizing the software solution. Our fully custom CRM solution solved the problems of previous program failures, data loss, and the ability to organize all claims, automate the assignment of the right people, and manage policies in one place. The powerful functionality of our insurance CRM solution allows agents to focus on better customer satisfaction, close deals and build long-term relationships with clients by automating their monotonous activities like reminders and record keeping. With customized workflows and enhanced capabilities, the insurance company has achieved increased productivity, competitive advantage and improved decision-making capabilities.

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portfolio5

Development of Guest Feedback Management Module for CRM System

Our client wanted to develop a guest feedback management system as part of the hotel's CRM system to collect customer feedback and improve service quality. The CRM system module we built included integration with feedback collection channels (email, online surveys and in-person feedback forms). This allowed the client to collect feedback from various touch points and consolidate it in a centralized database. We applied Natural Language Processing (NLP) techniques to analyze the sentiment of the collected data. This allowed the client to categorize the feedback as positive, negative or neutral. The system automatically assigns feedback to the appropriate departments or employees based on predefined rules and priorities. In addition, the system triggered notifications and reminders to respond and resolve issues in a timely manner. We created comprehensive reporting and analytics features that included feedback trends, response times, guest satisfaction scores, net promoter score and recommendations for service improvements. The feedback management system we developed allowed the client to respond to guest feedback in a timely manner and take action promptly, which improved guest engagement, loyalty, and service quality.

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Our Clients

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40

Projects Delivered

50

Development Staff

7

Years of Experience

35

Satisfied Clients
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Our Custom CRM Development Services

We offer a full range of services of your custom CRM software system from scratch. At the same time, we can get into work at any stage of a project. Our main services are:

  • CRM Development
  • CRM Customization
  • CRM Designing
  • CRM Data Migration
  • Cloud-Based CRM Development

Custom CRM To Achieve Your Business Goals

Do you still have questions or do you want to get a free consultation? Fill out the form and our expert on mobile app development will contact you soon.

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Small & Medium Business

We help small and medium-sized businesses drive efficiency and enhance customer relationships with custom CRM solution.

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Large Business

Custom CRM software will help your company scale and expand, adapting to the complex and unique processes and integrating with existing corporate software.

CRM Software Development Cost

Get a Free Quote

Ready to order the development of your CRM? Plan your budget effectively. Fill the form to get a free estimate of your project. Our experts will contact you within a few hours.

Request a free quote

Bespoke CRM Development Process

  • 1
    Analyze The
    Requirements &
    Consulting

    Definition and analysis of requirements and their scope, suggestions for improvement, business and tech consulting.

  • 2
    Wireframe
    and Prototype

    We create clickable prototypes of CRM and help our clients to define further development, main functionality and UX of your custom CRM.

  • 3
    Development

    Development of the custom CRM in accordance with the plan and taking into account theresults of the wireframe design.

  • 4
    Testing &
    Training

    We make sure the developed custom CRM is stable, secure, and doesn't have any bugs.

  • 5
    Maintenance

    In long-term partnership, we monitor the status of your custom CRM, fix bugs, and make sure the software continues to work as expected.

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Why Do Clients Choose Our Custom CRM Development Company?

As one of the leading custom CRM development companies, we use the latest technologies to build the system that will make your work smarter and run sales, marketing and services processes smoother. Taking into account our clients' needs, we create a product that is easy to integrate into the business processes. Our custom CRM software helps our clients to build better relationships with leads, save time, make more sales and beat the competition.

  • ✓ Strong Expertise In Various Industries
  • ✓ Transparent Development Process
  • ✓ We Take The Time To Understand Your Business
  • ✓ Skills And Experience In Custom CRM Development
  • ✓ Team Of Experienced Professionals
  • ✓ On Time & On Budget Delivery
Get in Touch

Awards & Recognition

We are proud of our awards and recognition for our work in CRM development services.
Here are some of our latest awards and achievements.

cio review award
the economic times award
digital journal award
market watch award
design rush award
top 50 blog award
software world award
top android award
clutch award

Client Testimonials

Cooperation with iWeb-Soft has fully met our expectations. The team was open to communication and listened to our wishes. Whenever I had a problem or question, they were available. In addition, they delivered the results to us in a timely manner. As a result, our joint work turned out to be quite effective. Thank you for your professionalism and sociability.

Martin Aguinis

CEO & Co-founder, Clipjoy

testimonial 1

They fully understood our requests and goals in the technical part of the business. It was a pleasure to work with those who understand your business processes. Project Manager Alex was always in touch with us. With the help of the iWeb-Soft team, we have a platform for renting and selling real estate that meets all our goals. The guys are really professionals, you can rely on them and save your time. I recommend the iWeb-Soft team.

Stanley Fourteau

CEO, Ukio

testimonial 2

Our company's collaboration with the iWeb-Soft team included the modernization of our system and the introduction of new features. Work on the project went strictly according to the schedule. We called each other every week, so we were always aware of the development process. The iWeb-Soft team successfully coped with all the tasks.

Wanda Sieber

CEO, Unishippers-Green Bay

testimonial 3

I have been working with iWeb-Soft for almost a year. During this time, we have created a unique multifunctional software for internal use in our company. Working with iWeb-Soft is very simple, they understand the business goals and offer the best solution. I highly recommend this company.

Gregg Martin

CIO, Arnot Health

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Our Office

25 Broadway, 10th Floor, STE 1044 New York, NY, 10004
Call us: 646 886-6928
Monday through Friday
08:00 AM - 06:00 PM

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Let's discuss your custom CRM!

Tell us about your project and we will provide a free cost estimate, answer all questions, and plan the realization step by step.

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