As a leading Hospitality & Travel Software Development Company, we assist hoteliers, travel agencies and tour operators optimize their operations, improve efficiency and expand the capabilities of hospitality & travel business activities. Having completed over 30 projects for diverse organizations, we have considerable expertise in developing custom Hospitality & Travel Software solutions tailored to each company's objectives and abilities.
When the hotel owner reached out to us, they expressed frustration with their current off-the-shelf CRM, which was not aligned with their unique operational processes. They faced challenges such as inefficient guest management, cumbersome booking procedures, and lack of integration with external systems. To address these issues, our team embarked on developing a custom CRM solution tailored specifically to the hotel's needs. We focused on enhancing guest management capabilities, streamlining booking processes, and ensuring seamless integration with PMS and booking engine. By collaborating closely with the hotel owner and understanding their specific requirements, we successfully developed a custom CRM solution that not only addressed their pain points but also provided them with a competitive edge in the hospitality industry. With our tailored CRM in place, the hotel experienced smoother operations, increased guest satisfaction, and improved revenue generation, cementing their position in the market.
Get in touch
We were engaged by an online travel agency to develop a new customer portal. Their goal was to enhance the customer experience on their site and offer personalized recommendations and opportunities for booking flight tickets, hotels and tours. We worked closely with the client to understand their objectives. As a result, we design a portal allowing customers to easily manage trips, access customized vacation ideas, save wishlists, and get booking help from a virtual assistant - all in one seamless experience across devices. Since its launch, the portal has driven higher engagement for clients by offering a personalized travel planning experience. Customers can now seamlessly plan, book and manage their trips in one integrated system. This success demonstrates clients' expertise in delivering customized digital solutions that meet evolving business needs.
Get in touch
Our client needed to modernize their outdated legacy hotel property management system. Through workshops, we identified pain points and requirements for a new cloud-based PMS. The solution would integrate reservations, rooms, housekeeping, maintenance, accounting and mobile access. We designed an intuitive interface to empower front desk staff and dashboard views for leadership visibility. An API-first approach ensured flexibility and enabled future integrations. Post-go-live, the new system has driven a 30% increase in operational efficiencies through streamlined workflows. Insights from data now help in optimizing performance across locations. Most importantly, our client has a flexible system to scale with their continued growth.
Get in touch
Our hotel chain client wanted more control over bookings and valuable customer data. They engaged us to develop a custom in-house booking engine to power bookings on their website and mobile apps. We designed and developed the booking engine using a modern microservices architecture. The engine needed to integrate with their property management system for availability/rates and allow package/promotion configuration. We implemented adapters to retrieve real-time data. Another challenge was supporting complex package offerings. We modeled packages as configurations that could be combined flexibly at booking time. Within 6 months, the custom booking engine launched. It now powers over 60% of direct bookings, giving the client valuable customer insights and targeting capabilities.
Get in touch
A travel agency approached us to modernize its reservation system and CRM. Goals for the new custom software included centralized reservations, CRM for tracking clients, reporting and external integrations. We developed a cloud-based solution that includes: booking modules for flights, hotels and packages with integrated payment solutions; a CRM module to capture customer profiles and preferences; module of marketing for the automation of advertising campaigns; a reporting dashboard for performance tracking and analytics; integrations with major airlines, hotels and travel suppliers via APIs. The new system has helped the client digitally transform their operations. It has led to faster and more accurate booking processes, improved customer service levels and insights.
Get in touch
Our services will fulfill any request you have related to custom software development. Here are our main services:
Looking to proceed with the development of your Hospitality & Travel Software? Fill out the form to get a free estimate of your project. We will be in touch with you within a matter of minutes.
A detailed collection of your requirements. Consultation on software design according to your business goals.
We build prototypes of your Hospitality & Travel solution to help you evaluate the functionality, design, and roadmap of the product and outline future enhancements.
Creation of the Hospitality & Travel software agreed with you, adhering to deadlines and plan.
We check the Hospitality & Travel software for bugs and other issues to ensure a high quality solution.
After the Hospitality & Travel software has been developed we continue to monitor the stability and quality of the solution and add new features if necessary.
Leveraging deep industry expertise, our dedicated team partners with clients to understand unique needs and address challenges through tailored software. Rather than just writing code, we collaborate closely to identify areas for enhanced efficiency, reduced costs or new capabilities. This approach has yielded measurable results for many of our clients seeking operational improvements.
iWeb-Soft provides exceptional software development services. Their team demonstrated deep understanding of our project requirements and delivered a tailored solution that aligned perfectly with our business objectives. Their technical expertise, transparent communication, and customer-centric approach make them a reliable choice for any software development project. Highly recommended!
CEO & Co-founder, Regent CRE
iWeb-Soft developed a high-quality custom application for my business efficiently and on budget. Their team was a pleasure to work with, excellent communicators throughout the project. I would definitely recommend iWeb-Soft for any software development or custom application needs.
CEO, TrucknTow, Inc.
When our previous developer fell behind schedule, iWeb-Soft helped get the project back on track. Their team conducted a thorough audit and proposed realistic completion dates. I appreciate their responsiveness and ability to get up to speed efficiently and quickly. iWeb-Soft is reliable to work with, even under tight deadlines.
CEO, Trillium Health
We partnered with iWeb-Soft to develop a customized CRM for our growing consulting firm. Their system simplified our client interactions and data management. Two years later, it continues to adapt nicely as our needs evolve. We appreciate iWeb-Soft's long-term support and recommend them as a software developer.
CIO, Orchid Black
During our time at Hospitality & Travel Development, we have been widely recognized for our skills and expertise.
Explore our latest accolades and notable events.
Share your concept, and we'll gladly offer you a complimentary project cost estimate, address any inquiries you may have, and outline our collaboration plans.
![](data:image/svg+xml;charset=utf-8,<svg version="1.2" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 70 19.9"><path fill="%23fff" d="M18.2 0h3.2v19.9h-3.2zM32.6 13.6c0 3-2.6 3.3-3.3 3.3-1.9 0-2.3-1.8-2.3-2.9V6.4h-3.2V14c0 1.9.6 3.4 1.6 4.5.9.9 2.3 1.4 3.8 1.4 1.1 0 2.6-.3 3.3-1.1v1.1h3.2V6.4h-3.2v7.2zM42.1 1.6h-3.2v4.8h-2.4v3.2h2.4v10.3h3.2V9.6h2.4V6.4h-2.4zM54.5 15.9c-.7.6-1.6 1-2.6 1-2.2 0-3.8-1.6-3.8-3.9s1.6-3.8 3.8-3.8c1 0 1.9.3 2.6 1l.5.4 2.1-2.1-.5-.5c-1.3-1.1-2.9-1.8-4.7-1.8C47.9 6.1 45 9 45 13c0 3.9 3 6.9 6.9 6.9 1.8 0 3.5-.6 4.8-1.8l.5-.5-2.2-2.2-.5.5zM68.6 7.6c-.9-.9-2-1.4-3.5-1.4-1.1 0-2.3.3-3.1 1.1V0h-3.2v19.9H62v-7.5c0-3 2.2-3.3 2.9-3.3 1.9 0 1.9 1.8 1.9 2.9v7.9H70V12c0-1.8-.4-3.4-1.4-4.4z"/><circle fill="%23FF3D2E" cx="51.8" cy="13" r="2.3"/><path fill="%23fff" d="M13.8 14.9c-1.2 1.2-2.9 1.9-4.6 1.9C5.6 16.8 3 14 3 10.2s2.6-6.6 6.1-6.6c1.7 0 3.3.7 4.6 1.9l.5.5 2.1-2.1-.5-.5C14 1.6 11.6.6 9.1.6 3.9.6 0 4.7 0 10.2s3.9 9.6 9.2 9.6c2.6 0 5-1 6.7-2.8l.5-.5-2.1-2.2-.5.6z"/></svg>)
